Shipping policy

2. SHIPPING POLICY

Shipping Policy

Auren Studio offers free shipping on orders within the United States.

Order Processing

Orders are generally prepared within 24–48 business hours after payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Estimated Delivery

Once your order has been shipped, estimated delivery is generally:

5–8 business days

Delivery times are estimates and may occasionally be affected by carrier delays, high-volume periods, weather conditions, or other circumstances outside our reasonable control.

Order Tracking

Once tracking information becomes available, you can follow your shipment through our Track Your Order page.

Please allow some time for tracking information to update after your order has shipped.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at support@getaurenstudio.com.

We cannot guarantee that an address can be changed once an order has entered fulfillment.

Delayed or Missing Orders

If your estimated delivery window has passed and your tracking information has not been updated, please contact our customer support team so we can assist you.

Contact Information

Auren Studio
Operated by CDAE Century LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@getaurenstudio.com
Phone: +1 307-500-4915